2009年真题 Conversation Two-英语听力

[00:00.67]Yes, can I help you? [00:02.91]Yes, you see I bought this personal stereo at your shop three days ago. [00:08.49]And I'm afraid that it hasn't really matched up to what I was told about it. [00:12.59]I see. What exactly is the matter? [00:16.03]Well, first of all, there's this large scratch across the front of it. [00:21.25]But you should have noticed that when you bought it. [00:24.36]But it was in the box and all sealed up. [00:27.15]Well, I am sorry, but it really is your responsibility to check the goods when you buy them. [00:33.13]How were we to know that it wasn't you who made the scratch? [00:36.31]That's ridiculous. [00:37.71]But, anyway, it's not the most important thing. [00:41.76]I really am not happy about this the other thing. [00:45.17]And what is that? [00:46.74]Look, it says here that the noise from it should be undetectable by other people. [00:52.48]Yes, that's right. [00:54.34]But people can hear it and it's really embarrassing on the bus and the underground. [00:59.45]Well, I am sorry. But it must be the way you are wearing the headphones. [01:04.19]Look, I know how to put earphones in my ears. [01:07.53]Thank you very much. [01:08.86]But what I want to know is what you are going to do about it all. [01:13.32]Well, I suppose we could exchange it for another model if you really aren't happy with it. [01:19.71]No, I certainly am not. [01:21.53]Well, if I just could have the receipt. [01:24.57]Yes, well there is a slight problem about this receipt.