儿童服装公司(2/4)-英语听力

[00:00.00]What would you say is the company's strength? [00:04.10]It certainly helps that we supply those large retailers I mentioned, [00:08.27]and in fact some of them have been customers for years. [00:11.05]I suppose, though, that we wouldn't have survived this long if it wasn't for the fact that we won't send anything out unless it meets very exacting standards. [00:19.83]Our customers appreciate that, [00:22.24]plus the fact that we aim to keep the time from order to delivery very short, [00:27.70]and they're prepared to pay a premium for it. [00:30.68]What about weaknesses? [00:33.00]Well, we've got a poor record in providing training on the machines we're currently using. [00:38.18]And I have to say that Stephen used to run the company in a very old-fashioned, autocratic way, [00:45.55]which alienated a lot of the workers. [00:47.93]Despite Catherine's more enlightened approach, [00:52.37]it's an uphill struggle to try to change attitudes and improve co-operation. [00:57.37]Never an easy task. [00:58.43]No. [00:59.34]You mentioned on the phone that there's a problem with a particular group of workers. [01:03.45]Yes, there's a very high turnover among the machinists, [01:07.62]that's the people who actually make the clothes.