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[00:00.54]Paragon. Can I help you ?
帕拉贡。需要我的帮助吗？ [00:02.67]Hello, is that Barbara ?
你好，是芭芭拉吗？ [00:04.29]Yes, speaking.
是的，请说。 [00:05.66]Hi, Barbara, this is Paul from A1 Flooring in London.
嗨，芭芭拉，这是伦敦A1地板公司的保罗。 [00:09.53]I'm just calling to discuss the extension of our contract for next year.
我打电话只是想讨论一下明年合同延期的问题。 [00:14.19]Is this a good moment for you?
你现在方便吗？ [00:15.71]Yes, as good as any, I guess.
是的，随时可以，我想。 [00:17.80]Let me just get a pen and paper so I can make some notes.
让我拿笔和纸，这样我可以做笔记。 [00:21.22]OK, so where have we got to ?
好的，我们讲到哪了？ [00:23.27]Well, first the good news. The Klik laminate flooring has been going really well here.
首先是好消息，Klik强化地板行情真的很好。 [00:30.31]You'll probably have noticed that from the order book in the last six months or so.
你可能注意到了过去 六个月左右的订单。 [00:34.37]Customers really love it.
顾客们非常喜欢。 [00:37.14]The feedback we've had has been excellent.
我们得到了很好的反馈。 [00:39.82]That's great.
非常好。 [00:41.14]It is good.
是的。 [00:41.95]I have to say, I'm not so surprised.
不得不说，这完全在我的意料之中。 [00:45.56]It's an excellent product, very high quality and the price reflects that of course.
这是一款非常优秀的产品，很高的质量和价格反映了这一点。 [00:51.17]Which brings me on to my next point. Now, I'm not asking for better commission.
这就引出了我下一个观点我不是要更高的佣金。 [00:57.47]We're ok on that, but what would really help is more seasonal discounting from your end.
在这点上我们可以接受，但真正可以帮助我们的是你们那边更多的季节性折扣。 [01:03.49]What I mean is, reductions that we could pass straight on to our customers.
我的意思是，我们可以直接把折扣传递给我们的客户。 [01:08.54]Generally, we run sales in January, spring and late summer
通常，我们在一月，春季和夏季末销售， [01:13.27]and at the moment Paragon's products are the only ones that don't feature.
并且目前Paragon的产品是唯一没有特色的产品。 [01:18.01]I suppose you could say that gives them a certain exclusivity in the eyes of the customer, but at the same time.
你是不是想让产品在顾客眼中有一种独特的感觉，而且是在相同的时间内。 [01:25.31]I can see the logic of what you're saying, and I've no doubt it would help sales,
我可以理解你的逻辑，而且我相信这对销售会有帮助。 [01:29.94]but what you must understand is that it's very difficult for us to have a policy
但你必须明白的是我们很难和你有一个满足广大不同顾客条件的对策 [01:34.53]with you that's different from all our other customers.
帕拉贡。需要我的帮助吗？ [00:02.67]Hello, is that Barbara ?
你好，是芭芭拉吗？ [00:04.29]Yes, speaking.
是的，请说。 [00:05.66]Hi, Barbara, this is Paul from A1 Flooring in London.
嗨，芭芭拉，这是伦敦A1地板公司的保罗。 [00:09.53]I'm just calling to discuss the extension of our contract for next year.
我打电话只是想讨论一下明年合同延期的问题。 [00:14.19]Is this a good moment for you?
你现在方便吗？ [00:15.71]Yes, as good as any, I guess.
是的，随时可以，我想。 [00:17.80]Let me just get a pen and paper so I can make some notes.
让我拿笔和纸，这样我可以做笔记。 [00:21.22]OK, so where have we got to ?
好的，我们讲到哪了？ [00:23.27]Well, first the good news. The Klik laminate flooring has been going really well here.
首先是好消息，Klik强化地板行情真的很好。 [00:30.31]You'll probably have noticed that from the order book in the last six months or so.
你可能注意到了过去 六个月左右的订单。 [00:34.37]Customers really love it.
顾客们非常喜欢。 [00:37.14]The feedback we've had has been excellent.
我们得到了很好的反馈。 [00:39.82]That's great.
非常好。 [00:41.14]It is good.
是的。 [00:41.95]I have to say, I'm not so surprised.
不得不说，这完全在我的意料之中。 [00:45.56]It's an excellent product, very high quality and the price reflects that of course.
这是一款非常优秀的产品，很高的质量和价格反映了这一点。 [00:51.17]Which brings me on to my next point. Now, I'm not asking for better commission.
这就引出了我下一个观点我不是要更高的佣金。 [00:57.47]We're ok on that, but what would really help is more seasonal discounting from your end.
在这点上我们可以接受，但真正可以帮助我们的是你们那边更多的季节性折扣。 [01:03.49]What I mean is, reductions that we could pass straight on to our customers.
我的意思是，我们可以直接把折扣传递给我们的客户。 [01:08.54]Generally, we run sales in January, spring and late summer
通常，我们在一月，春季和夏季末销售， [01:13.27]and at the moment Paragon's products are the only ones that don't feature.
并且目前Paragon的产品是唯一没有特色的产品。 [01:18.01]I suppose you could say that gives them a certain exclusivity in the eyes of the customer, but at the same time.
你是不是想让产品在顾客眼中有一种独特的感觉，而且是在相同的时间内。 [01:25.31]I can see the logic of what you're saying, and I've no doubt it would help sales,
我可以理解你的逻辑，而且我相信这对销售会有帮助。 [01:29.94]but what you must understand is that it's very difficult for us to have a policy
但你必须明白的是我们很难和你有一个满足广大不同顾客条件的对策 [01:34.53]with you that's different from all our other customers.
